Get in Touch With Us
This is the page to use when you want to reach the people who research and write Social Casinos. We cover sweepstakes and social casino platforms for US readers, and the most useful messages we get come from people correcting something, questioning a number, or asking how a coin model actually works before they sign up anywhere.
How to Reach the Editorial Team
Email is the only channel we run. Write to [email protected] and a member of the team will read it. We aim to reply within two business days, though corrections involving a specific operator's terms can take longer because we go back and re-check the published rules before we respond.
Include as much detail as you reasonably can: the page you were reading, the operator involved, and the date you saw the information. Screenshots help. If your question is about your own account — a pending redemption, a verification hold, a locked balance — see the section below on who can actually solve that, because it is not us.
What We Can Help With — and What We Can't
| Write to us about | Go elsewhere for |
|---|---|
| Outdated welcome offers or promotional terms on our pages | Your account balance, Gold Coin or Sweeps Coin totals |
| A state listed as eligible that no longer appears to be | Prize redemption delays or KYC document rejections |
| Questions about how the sweepstakes model works in general | Disputes over a specific game result or bonus credit |
| RTP, volatility or game-provider information you think is wrong | Password resets and account closure requests |
| Feedback, suggested topics, partnership introductions | Legal or tax advice about your own prize redemptions |
We are an independent comparison publisher, not an operator and not a regulator. We cannot credit coins, release a redemption, reopen a closed account, or overrule an operator's decision. Anything touching your own account has to go through that platform's support team first, then through its formal complaints procedure if the first answer doesn't resolve it.
Where Commercial Relationships Sit
Some links on this site are commercial. If you open an account through one, we may earn a commission. That arrangement never decides who appears on a page or in what order, and it doesn't buy a higher editorial rating. If you believe a review reads as though it were paid for, say so directly in your email — that is a complaint we take seriously and will answer specifically rather than with a form reply.
Corrections, and why we ask for the date
Sweepstakes promotions move fast. A welcome bundle can change size, a redemption minimum can rise, and a state can be added to or dropped from an operator's excluded list without notice. Our pages carry a fact-check date — this one was last reviewed on Sep 24, 2026 by Connor Carson — and when you tell us when you saw something, we can tell whether the operator changed it or whether we simply got it wrong. Both happen, and we say which.
Platforms You May Be Asking About
Most reader questions name one of the operators we cover. Below is how we'd summarize the three that draw the most mail, with the advertised welcome offers as published by each platform. Offers are promotional, subject to each site's official rules, and can change or be withdrawn.
Spinblitz — our highest-rated listing, and the one people query most
Spinblitz sits at the top of our table with an editorial rating of 10.0, largely because its Gold Coin volume and promotional cadence give free players something to do without buying anything. The advertised welcome offer is 100 Million Gold Coins with the BLITZ JACKPOT. Gold Coins are for standard play only and carry no prize value; only Sweeps Coins, where offered, can be put toward prize redemption, and those come with playthrough conditions and a minimum threshold set in the operator's terms.
The limitation worth stating plainly: a very large Gold Coin headline tells you nothing about how much promotional Sweeps currency you'll actually accumulate, and nothing about redemption speed. Read the official rules before you judge the offer.
Lone Star — the one readers ask about for its Sweeps Coin component
Rated 9.7, Lone Star advertises a welcome offer of up to 500k GC and 105 Free SC. The split matters: the SC portion is the part connected to prize redemption, and it is subject to playthrough requirements, identity verification, and the platform's own state eligibility list before anything can be redeemed. The GC portion is entertainment currency.
Drawback: "up to" is doing work in that headline. The full amount is typically tiered across purchases or staged promotions rather than delivered at signup, so check how the tiers are structured before assuming the top figure applies to you.
Casino.Click — a smaller, more modest offer
Also rated 9.7, Casino.Click advertises 150 Extra Coins and 10 Free Spins. It's a deliberately lighter welcome than the headline-grabbing bundles above, and readers often email to ask whether that makes it worse value. Not necessarily — free spins are tied to specific titles and carry their own terms, and a smaller, cleaner offer with fewer conditions can be easier to understand than a large one with layered requirements.
Limitation: with a small coin allocation, the free-play runway is short. If you want to explore a library at length without purchasing, this is not the strongest starting point among the platforms we list.
The rest of the list at a glance
| Platform | Advertised welcome offer | Editorial rating |
|---|---|---|
| SplashCoins | 200% Welcome Offer | 9.7 |
| Free Spins | 950,000 GC + SC 75 + 20 Free Spins on Gorilla Slot | 9.6 |
| Lucky.me | 40,000 GC & 40 Free SC Welcome Bundle | 9.5 |
| Crown Coins | 150% Welcome Bonus | 9.1 |
| Crash Duel | 200,000 GC + 100 Free SC | 9.0 |
| Spree | 25,000 GC Welcome Offer | 9.0 |
| Mr Goodwin | 125,000 Free Coins on signup | 8.8 |
Ratings are our own editorial assessment based on research and published terms. They are not customer review scores and we have not played or redeemed at any of these sites.
Money Questions We Get Constantly
Participation generally does not require a purchase. Legitimate sweepstakes operators provide a free method of entry — daily login coins, periodic promotional drops, and an alternative method of entry such as a mail-in request set out in the official rules. Coin packages are optional, and a purchase buys Gold Coins for play, with promotional Sweeps Coins attached as a bonus rather than sold.
- Paying in: debit card and ACH bank transfer are the most common in the US. Some platforms support online payment services or other providers; availability differs by operator and can change.
- Getting paid out: redemptions typically go by ACH or bank transfer, and some sites offer gift card options. Expect a minimum redemption threshold, a playthrough requirement on promotional coins, and identity verification before the first redemption clears.
- Timing: processing times vary by operator and by method, and first redemptions are usually slower because of verification. We don't publish speed claims we cannot verify — check each site's stated processing window.
- Tax: prize redemptions may be taxable under federal and state rules. Keep your records and consult official guidance or a tax professional; we cannot advise on your situation.
Game Library Questions
Since this site's focus is game math and return-to-player information, a fair share of mail asks about specific titles. What we can discuss: the general categories — slots including progressive jackpot titles, table-style games such as blackjack and roulette variants, live dealer rooms where an operator runs them, crash and instant-win formats, and mobile-optimized versions of all of the above. We can also discuss how RTP is published by game providers, why volatility matters more than headline RTP over a short session, and why no platform can honestly be called the highest-RTP option across a whole library.
What we won't do: confirm a specific RTP figure unless the provider or operator publishes it, or tell you a game is "due." Outcomes are random and no strategy changes that.
Beyond Sweepstakes Play
Several operators in this space run adjacent products alongside their casino-style lobbies — social sportsbook formats using the same dual-currency structure, prediction or pick'em style contests, and standalone poker or bingo rooms. These usually sit under different promotional terms, different playthrough rules and sometimes different state eligibility from the main casino product, so treat them as separate signups rather than extensions of your existing balance. If you're writing to ask which operators run what, tell us which product line you mean; the answer often differs.
Readers arriving from outside the US sometimes ask about a different model entirely — our page on non-GamStop casinos in the UK covers that separately and is not part of the US sweepstakes framework described here.
Eligibility, State Rules and Age
Sweepstakes casinos are not legal everywhere, and we won't tell you a site is definitely permitted where you live. Availability varies by state. Some states restrict or prohibit these promotions outright, some have taken enforcement action, and operators independently choose which states to serve based on their own legal risk. The picture changes frequently.
Before signing up, check the operator's current list of eligible and excluded states, and expect geolocation checks at registration and again at redemption. Minimum age is generally 18, but some operators set 21 either across the board or in particular states. All of it lives in the official rules and terms and conditions — the documents worth reading before the marketing copy. If you have a genuine legal question about your own position, that's one for a qualified professional in your state, not for us.
If You Need Support Rather Than Answers
If play has stopped being entertainment, most platforms offer deposit or purchase limits, cooling-off periods and self-exclusion in account settings. Blocking software can restrict access at the device level. The National Council on Problem Gambling operates a confidential national helpline, and Gamblers Anonymous runs meetings across the country. Mention it in your email if you'd like us to point you toward resources — we'll respond privately and without follow-up marketing.
Before You Write
- Check whether the answer is already on the relevant review or guide page — operator terms are summarized there.
- For account-specific issues, contact the platform's support team first and keep a copy of the exchange.
- If you're reporting an error, include the page, the operator, the detail you think is wrong and the date you saw it.
- Send it to [email protected] and allow two business days.
We'd rather hear from a reader who thinks we got something wrong than publish a page nobody checks. If that's you, the inbox is open.